Frequently Asked Questions

Approval for small pets depends on the individual property's policies. Guests bringing pets are encouraged to notify a staff member, who will be happy to guide them to an accommodation that best caters to their needs.

The cleaning fee for an Airbnb rental is a one-time fee charged to guests to cover the cost of cleaning the property after their stay. The amount of the cleaning fee varies and is set by the host. Hosts typically consider factors such as the size of the property, the time and effort required for cleaning, and local cleaning service rates when determining the cleaning fee.

The cleaning fee is separate from the nightly rate and is visible to guests when they book the property. It helps ensure that the property is properly cleaned and prepared for the next guests. Hosts may also outline their cleaning procedures in the listing description, so guests know what to expect in terms of cleanliness.

It's important for hosts to set a cleaning fee that accurately reflects the effort and cost associated with cleaning the property to maintain transparency with guests. Guests, on the other hand, should be aware of the cleaning fee when considering the total cost of their stay.

We adhere to Airbnb's Moderate cancellation policy. Guests have the flexibility to cancel up to 5 days before check-in for a full refund, and in such cases, you will not be compensated. If cancellations occur within 5 days of check-in, you will receive payment for each night booked, an additional night, and 50% compensation for any remaining unoccupied nights.